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Beam support

We’re here to help.

A HIPAA-compliant way for clients to get in touch with Beam.

Contact information

  • Phone888-250-2326
  • Emailclient@beam.healthcare
  • Address525 Junction Road Suite 6500, Madison, WI 53717

Good to know

General

  • Do we sell software or hardware?

    No. Beam is a clinical company with physicians, APPs and RTs. We bring in technical partners for software and hardware. We have no financial ties to them, so our advice stays unbiased.

  • Joint Commission statement

    Concerns about safety or quality of care at Beam Healthcare may be reported to The Joint Commission without fear of discipline or punishment. To reach Beam’s Privacy & Safety Officer, email client@beam.healthcare.

FAQ

Common questions

Straight answers. Want more detail? Talk to our team.

Ask Beam

What is an eConsult?

An eConsult is a provider-to-provider question sent with relevant patient records. The specialist reviews the information and returns a written recommendation for the chart. The patient does not need to join a live video visit.

More on Beam Solutions ↗

What is the difference between a curbside consult, an eConsult and a teleconsult?

A curbside consult is a quick question from one provider to a specialist. An eConsult adds a specialist review of the records and a written recommendation for the chart. A teleconsult is a live video visit in which the specialist evaluates the patient. Your local provider stays in charge of care in all three.

More on Beam Solutions ↗

How does telemedicine work for a hospital or clinic?

Your nurse, doctor or care team reaches a Beam clinician by video or eConsult. Beam clinicians document in your EHR and talk with your providers, while your onsite team gives hands-on care. Patients can get specialty and inpatient care close to home.

Are Beam clinicians licensed and credentialed?

Beam physicians are board-certified, and every Beam clinician, including respiratory therapists and nurse case managers, is licensed in the U.S. states they serve. Beam is accredited by The Joint Commission and uses credentialing by proxy, so your hospital can rely on Beam’s credentialing work. Your hospital still grants privileges.

Is Beam a virtual locum tenens company?

No. Beam partners with organizations for the long term. We work with your team on the strategy, day-to-day needs and growth of your clinical program.

How do we get started with Beam?

Contact Beam and tell us about your organization, your team and where you need support. We will talk through your needs and build a program around them, starting with one service or several.

Learn more →

Let’s talk about your team

Tell us where you need support. We’ll build the right program with you.